Privacy Policy

  1. Introduction
    Welcome to Otsdy! This Privacy Policy is designed to inform you about how we manage your personal information when you utilize our website and associated services. By using our website, you agree to the practices outlined in this policy.

  2. Information We Collect

2.1 Information You Provide
When you establish an account on Otsdy, we gather your name, email address, password, and any additional information you opt to share, such as your phone number and billing address.
If you conduct a purchase, we collect payment details, encompassing your credit/debit card information or other payment method data, as well as specifics regarding the items you acquire.
When you reach out to our customer support team, the information you provide during the interaction, like your order number, inquiries, and comments, is also collected.

2.2 Information Automatically Collected
Log Data: We collect data about your device and your interactions with our website, including your IP address, browser type, the pages you view, the date and time of your visit, and the duration of time spent on each page.
Cookies and Similar Technologies: We employ cookies, web beacons, and other comparable technologies to identify your device when you visit our website, remember your preferences, and analyze website traffic. You can adjust your cookie preferences through your browser settings.

  1. How We Use Your Information

3.1 Provide and Improve Services
We utilize your information to deliver the products and services you request, such as processing and shipping your orders, offering customer support, and sending you order – related notifications.
We analyze the data we collect to enhance our website, including its functionality, user interface, and the products and services we provide.

3.2 Personalization
We use your information to tailor your experience on our website, such as presenting you with personalized product suggestions based on your browsing and purchase history.

3.3 Communication
We may send you promotional emails regarding our new products, exclusive offers, and upcoming events, unless you have chosen not to receive such communications. You can modify your email preferences at any time.

  1. Information Sharing and Disclosure

4.1 Service Providers
We may share your personal information with third – party service providers who assist us in running our business, such as payment processors, logistics companies, and marketing collaborators. These service providers are obligated to handle your information in compliance with this privacy policy and relevant laws.

4.2 Legal Requirements
We may disclose your personal information if we are legally compelled to do so, such as in response to a court order, subpoena, or government inquiry.
We may also disclose your information when we deem it necessary to safeguard our rights, property, or safety, or the rights, property, or safety of others.

  1. Data Security

We implement appropriate security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

  1. Your Rights

You have the right to access, correct, update, or delete your personal information. You can do this by logging into your account or contacting our customer support team.
You can also object to the processing of your personal information, withdraw your consent at any time (where consent is the legal basis for processing), and request the transferability of your data.